Privacy Policy for The Landlords Association of South Africa (LASA)

1. Data Controller The data controller is Mr. Sajjad Ahmad of “Landlord Association of South Africa (NPO) landlordassociation.co.za,” a company registered in South Africa.
2. Registered Address 17 Melkhout Avenue, Kleinmond, South Africa 7195. The Landlord Association of South Africa also known as (“LASA”).
3. Data Protection and Privacy Commitment: We take data protection seriously and are committed to safeguarding your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, transfer, and store your data.
4. Information We Collect: We collect and process personal information to provide services, administer memberships, and communicate with members. The types of personal data we collect include:

• Name, contact details, and address
• Email and subscription preferences
• IP address and browser details
• Membership information and subscription status
• Payment and banking details for membership and transactions
• Complaints, queries, and feedback
• Usage data regarding our website, services, and email communications

5. Purpose of Data Collection We use collected information to:

• Administer memberships and process payments
• Provide landlord-related services and products
• Deliver newsletters, legal updates, and training courses
• Respond to queries, complaints, and feedback
• Conduct research to improve our services
• Process credit checks and legal referrals
• Maintain security and monitor website usage

6. Where Your Data Is Stored: Your data is stored securely on servers in South Africa. By submitting your personal data, you consent to this storage and processing.
7. Email Communications

• We use email communication platforms such as Sendfox to send newsletters and alerts.
• You can unsubscribe from email communications at any time.

8. SALA Membership and Associates: We may collect and store information about associates linked to members to administer membership entitlements.
9. Referrals and Legal Services

• We may refer members to legal service providers where necessary.
• Data shared for legal purposes will be handled with confidentiality.

10. Tenant Data Processing

• We may collect and process information on tenants for credit checks and legal purposes.
• Tenant information is processed lawfully in the legitimate interests of our members.

11. Security of Data and Online Communications

• While we implement security measures to protect your data, information transmitted over the internet is not entirely secure.
• Data transmission is at your own risk.

12. Disclosure of Information We may share personal information where:

• Required by law or regulatory authorities
• Necessary to enforce membership terms
• Required for service delivery through third-party providers
• Needed to confirm membership status for discounts and benefits

13. Sharing of Information with Associated Companies

• We may share data within associated companies for legitimate business purposes.
• Legal advice inquiries may be forwarded to service providers such as our appointed attorneys.

14. Your Rights Under POPIA, you have the right to:

• Access, correct, or delete your personal data
• Object to data processing for direct marketing
• Withdraw consent for certain data processing activities

15. Membership Data Retention

• Member data is retained for six years after membership ends.
• Guest user data is retained for up to three years from the last interaction.
• Data retention policies comply with legal and regulatory requirements.

16. External Links Our website may contain links to external websites. This privacy policy does not apply to third-party websites.
17. Marketing Activities

• We obtain consent before sending marketing communications.
• Members can opt-out of marketing communications at any time.

18. Changes to This Privacy Policy: We may update this policy from time to time. Updates will be posted on our website.

If you have inquiries or want to exercise your rights under POPIA, please contact Mr. S Ahmad at the registered company address.

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Date: 19th of March 2025